Using Twitter to provide live coverage from an event is so popular largely because it’s so simple. You don’t even need a web-enabled phone to do it, so long as the phone you’re texting from is connected to your Twitter account.
However, that means you have a rather one-way conversation – you’re broadcasting, in a way the media always has. But simply using the an app or mobile internet to access Twitter to live tweet from an event doesn’t guarantee a two-way conversation.
Often, newsrooms encourage reporters to live tweet from an event because it’s a simply and effective way to get the updates back into a liveblog powered by the likes of Coveritlive and Scribblelive, or one of the increasingly common purpose-built live-blogging solutions publishers have.
That’s fine as far as it goes – but it’s still missing a trick. We can report live, or we can go a step further and make the audience part of the event we’re covering. As a rule, we can’t feed back what they’re saying to the event – if it’s council meeting, football match, court case and so on – but we can make our coverage the centre of a discussion.
The best way to describe what I’m talking about is to show a great example I followed last week. In Greater Manchester, the local NHS is putting itself through yet another wave of reform, under the banner Healthier Together. Type the phrase into Google and you’ll see similar things going on across the country.